Out of Hours & Emergencies

We know that your pet might not plan on being ill during normal office hours, and seeing them poorly in the night isn’t a great situation to be in.

But you don’t have to worry; we have an out of hours and emergency service available.

Emergency Care

We do not generally have staff on the premises overnight. However, if your pet needs to be in hospital overnight, we will discuss with you the level of supervision required, based on your pet’s condition. In some cases, we may refer your pet for overnight intensive care.

There is a 24hr emergency cover, provided by a separate veterinary practice. Please telephone 020 8450 2228 and you will be transferred to our out of hours service. Our primary out of hours emergency provider is Veteris, Veteris. Veteris provide emergency home visit care on our behalf – 020 3808 0100.  Alternatively, please call  VET24.

Home Visits

Home visits are available if booked in advance, at an extra charge. In an emergency, it is in the best interest of the pet to be seen at the practice. Please note, we are unable to offer home visits out of normal working hours.

Do you need any further information?